Booking Policy

1. Check-in & Check-out

Standard check-in is from 14:00 and check-out is prior to 12:00. Early check-in is subject to room availability.

2. Cancellation

Free cancellation or date adjustment up to 3 days prior to arrival date.

3. Extra Guests & Children Surcharges

• Children under 6 years old: Free of charge.
• Children 6 - 11 years old: 200,000 VND/night.
• Children 11 years and above: 300,000 VND/night.
• Adults / Extra bed setup: 450,000 VND/night.
• Breakfast is not included at hotel.
• Room rates include 8% VAT.

4. Holiday & New Year Periods

• Apr 30 - May 1; Sep 1 - 2; Dec 24 - 25: Minimum 2 nights.
• New Year Holiday: Jan 1 - 3, 2026: Minimum 3 nights.
• Lunar New Year: Feb 6 - 11, 2026: Day 1 to Day 6 (6 nights).